Effective Date: 27/07/2025
Fat Freezing Clinic – www.fatfreezing.in
This Privacy Policy explains how Fat Freezing Clinic (“we”, “us”, or “our”) collects, uses, discloses, and safeguards the personal data of users (“you”, “your”, or “client”) who visit or interact with our website or services.
1. Scope and Applicability
This policy applies to individuals located in India who use our website or services, online or offline. By interacting with us, you agree to the practices outlined in this policy.
2. Information We Collect
- Identity and Contact: Full name, email, mobile, postal address, age
- Sensitive Data: Medical history, lifestyle, health details
- Technical Data: IP, browser type, pages visited, cookies
- Financial Data: Payment method, transaction ID, service details
*We do not store full card numbers or CVV.* - Marketing Preferences: Consent for communication
3. Purpose of Data Collection
- Manage appointments and services
- Assess suitability for treatments
- Send updates, reminders, or aftercare info
- Improve services and customer experience
- Comply with legal, tax, and insurance requirements
4. Legal Basis for Processing
- Consent: Provided during interaction or booking
- Contractual Necessity: To provide requested services
- Legal Obligation: As per Indian law
- Legitimate Interest: For service improvements and fraud prevention
5. Sharing and Disclosure of Data
- With authorized staff and service providers
- With payment gateways for transactions
- With government or legal authorities when required
- With insurance companies and professional auditors
6. Cookies and Tracking Technologies
We use cookies to understand website usage, optimize performance, and provide personalized experiences. See full Cookie Policy below.
7. Data Security
- HTTPS encryption and secure access
- Role-based system access and firewall protection
- Regular deletion of outdated data
- Strict staff confidentiality
8. Data Retention
We retain data only as long as necessary. Consultation recordings are deleted within 30 days unless required longer by law.
9. Your Rights Under Indian Law
- Access or correct your data
- Withdraw consent (for non-essential data)
- Request deletion or restrict usage
- File complaints with authorities
Email your requests to: help@fatfreezing.in. We respond within 15 working days.
10. Children’s Data
Our services are not for individuals under 18. If such data is found, it will be deleted immediately.
11. Third-Party Links
Our site may contain links to external sites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on our website.
13. Contact Us
Fat Freezing Clinic
Website: www.fatfreezing.in
Email: help@fatfreezing.in
Phone: +91 81 692 18 582
Address: Shiri Krishna Complex, Andheri West, Mumbai, 400053, Maharashtra, India
Cookie Policy
Effective Date: 27/07/2025
1. What Are Cookies?
Cookies are small files that improve site functionality and performance. They help personalize your experience but don’t directly identify you.
2. Types of Cookies We Use
- Necessary Cookies: Required for website features
- Performance Cookies: Analyze site usage
- Functional Cookies: Remember settings
- Advertising Cookies: Personalize ads via services like Google Analytics
3. Legal Basis
Essential cookies are used by default. Other cookies are used only with your consent.
4. Third-Party Cookies
We use services like Google Analytics. These collect data anonymously. Check their respective policies for more info.
5. Managing Cookies
You can control cookie usage in your browser settings, including blocking or deleting cookies.
6. Security and Retention
- Encrypted connections (HTTPS)
- Limited access to data
- No selling or unauthorized sharing of cookie data
7. Policy Updates
We may update this Cookie Policy. Changes will be posted on our website with a new effective date.
8. Contact
Fat Freezing Clinic
Website: www.fatfreezing.in
Email: support@fatfreezing.in
Phone: +91 81 692 18 582
Address: Shiri Krishna Complex, Andheri West, Mumbai, 400053, Maharashtra, India
